L and J Auto Brokers
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Privacy policy

Effective JUL 2026 · v1.2

L and J Auto Brokers ("we", "our") operates a lot-based vehicle auction platform. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. We keep things short on purpose. If you read it once, you should not need to read it again.

01 · What We Collect

We collect three categories of information:

  • Account data — name, email, phone number, hashed password, and an ID number for verified bidders. You provide this when you register.
  • Bidding data — bids you place, lots you watch, proxy bids you set, invoices we issue, and the events you attend. Generated automatically as you use the service.
  • Technical data — IP address, browser, device type, log timestamps, and a session cookie. Captured to keep the service running and secure.

02 · How We Use It

We use your information to operate the auction platform, contact you about lots and invoices, prevent fraud, and meet our obligations under anti-money-laundering and tax law. We do not sell personal information. We do not run targeted ad networks against your bidding history.

03 · Sharing

We share data only with parties we cannot run the service without:

  • Lenders who consigned a lot you won — to transfer title and arrange handover.
  • Payment processors who handle transactions on our behalf.
  • Carriers if you book vehicle shipping through us.
  • Authorities when compelled by valid legal process.

Every recipient is bound by a written data-handling agreement, and we share only the minimum necessary.

04 · Cookies

We use a single session cookie to keep you signed in and a CSRF token cookie to prevent cross-site forgery. We do not use third-party advertising cookies or behavioural-tracking pixels. You can clear cookies at any time — you'll need to sign in again afterwards.

05 · Retention

We keep account and transaction records for seven years after your account closes, in line with U.S. financial-record retention rules. Technical logs roll off after ninety days. To close your account, write to legal@landjautobrokers.com and we'll handle it inside thirty days.

06 · Your Rights

You can access, correct, export, or delete your personal data by writing to us. Where applicable (GDPR, CCPA), you can also object to processing or restrict it. We answer rights requests within thirty days, free of charge.

07 · Security

Passwords are hashed with bcrypt. The site runs over TLS. Database backups are encrypted. We monitor for unauthorised access continuously. If a breach affects you, we will notify you within seventy-two hours of confirming it.

08 · Contact

Questions, requests, or concerns about privacy: legal@landjautobrokers.com. For everything else, see the contact page.

Last reviewed July 24, 2026. Material changes are posted on this page and dated clearly.

Field Notes

What our customers say

Greg Wilson
📍 Indiana

Great company to work with! I had never purchased a vehicle online before, but these guys made the entire experience easy, smooth, and professional. I found their ad, went straight to their website, and found exactly what I was looking for. I created an account and waited for the vehicle to go to auction. I was thrilled to win it! From that point on, everything ran like a well-oiled machine. I paid for the vehicle, received regular updates, and about six days later, I was already driving my F-450. I recommend them with all my heart. If you're considering buying a vehicle online, you can feel confident working with this company.

Samantha Kenneth
📍 Colorado

I was skeptical at first. You know what they say: if something seems too good to be true, it probably is. But this experience proved me wrong. The whole process went smoothly, and although I had my doubts in the beginning, they provided everything I requested before we moved forward. Once I was satisfied, I purchased the vehicle. About five days later, after they completed everything on their end, I picked up my Range Rover with my gate pass. I’m really happy I chose them because I saved a significant amount of money. I highly recommend them to anyone looking for a smooth, professional, and trustworthy car-buying experience.

Jorge Martinez
📍 Texas

As a veteran, I can honestly recommend these guys with complete confidence. I needed a truck for my farm, and my son found their ad online and suggested I check them out. Everything was settled quickly, and instead of waiting for an auction, I used their Buy Now feature to secure the truck. From that moment on, the customer service was excellent. They kept me updated throughout the process, and just seven days later, my truck was delivered. I’ll definitely use their services again. A special thanks to James for his outstanding support and professionalism throughout the entire process.

Brenda Smith
📍 Michigan

My name is Lucy, and I like working with companies that know what they're doing. When I started the purchasing process, I was skeptical about sending money before receiving the vehicle. However, after they answered all my questions and provided the information and documentation I requested, I felt comfortable moving forward with the purchase. I'm so glad I did because I'm now driving an amazing GLS. The entire process was smooth, professional, and exactly as promised. Thank you, L and J Auto Brokers, for the excellent vehicle and outstanding customer service!

Kyle Henderson
📍 Georgia

Great website and an excellent auction system! Everything was easy to navigate, the team was easy to reach, and the customer service was outstanding. Their inventory is extensive and offers something for every taste and budget, making it easy to find the right vehicle. Overall, it was a great experience from start to finish. I will definitely recommend L and J Auto Brokers to my friends and family!

Dave Vance
📍 New York

I can't say the experience was perfect, but it was definitely a positive one. I wasn't comfortable with the idea of purchasing a vehicle I hadn't seen in person, but I really wanted that specific vehicle, so I decided to move forward. After a few conversations and receiving all the information I needed, I felt confident enough to complete the purchase. About five days later, the title was sent to me overnight, and the car arrived the following day. I was pleasantly surprised by how smoothly everything went. Overall, they were great to work with, and Kevin was especially helpful throughout the entire process. Thank you!

Richard Sterling
📍 Chicago, Il

My wife was very eager to get a new vehicle, and L and J Auto Brokers was incredibly helpful throughout the entire process. They helped us find a great car, and everything from start to finish was smooth and professional. A special thanks to Hugo for being so polite, knowledgeable, and for giving us great advice. After we paid for the vehicle, we asked if they could hold it for two weeks until we returned to the country. They were happy to accommodate our request. Once we got back, we picked up the car without any issues. It was a great experience, and we're very happy with our choice. Thank you, L and J Auto Brokers!

Arthur Montes
📍 Cleveland, OH

Not my first time purchasing from them, and they have a great team indeed. They had another great offer, so I decided to buy from them for the third time. I recommend L and J Auto Brokers 100%!

Marcus Vance
📍 California

A good friend sent me their website, and I checked out their inventory—there were quite a lot of models to choose from. I decided to bid on a Cybertruck, and luckily, we won it. After that, their sales manager contacted us and clearly explained the next steps. The next day, we signed the purchase agreement and sent the electronic transfer from my phone, and they confirmed the funds the same day. Two days later, they called to let us know the ETA for delivery. Three days after that, the driver arrived with our car. I couldn’t be happier. Kudos to L and J Auto Brokers, for a great experience—5-star review!

Sarah Jenkins
📍 Oregon

We had a hard time reaching someone after we won the bid. We understand there were likely a high number of calls, but the wait wasn’t ideal. After about two hours, they finally contacted us and explained the next steps. I decided to pick up the vehicle myself, and they coordinated everything with the vendor. We proceeded with an ACH transfer, and they confirmed the funds after 48 hours and began working on the title release. Overall, the car was great. It was about a 8/10 experience, but we understand the situation.